TriMapa.com - Refund Policy & Money Back Waranty

    Refund Policy & Money Back Guarantee

    At TriMapa.com, we aim to get customers satisfied with our products. If you have any trouble with a professional TriMapa.com product or believe it is defective, and/or you’re feeling frustrated, then please submit a forum post to report the problem with our product and our team will assist you as soon as possible. For a damaged extension, we may request from you a link and/or a screenshot of the issue.

    Refund Policy

    No returns/refunds will be offered for digital products except if:

    • The product you’ve purchased is completely non-functional.
    • And you’ve posted a support post on the forum but you didn't get any response in 48h (business days only).
    • And/or product main description was fully misleading.

    then you do have the option to request a refund.

    We reserve the right to refuse a refund in following situations:

    • You only have changed your mind about an item/subscription.
    • You bought an item by mistake and the product was already downloaded by you.
    • The product was bought by your employee or inmate from your PayPal account which he/she had legal access.
    • You refused to provide our support staff access to your website to investigate our product you are having the issue with.
    • It has expired more than a 7 days after purchase and you even didn't add at least one post on TriMapa.com forum with a real issue.

    Please also note that:

    • You may cancel your account at any time, however, there are no refunds for cancellation.
    • If you will get a refund (from PayPal) you cannot use downloaded professional products anymore.
    • Refunds can take up to 14 days to reflect in your account.

    The above notice, also, applies to the license all of our Sign Up plans.

    Money Back Guarantee

    TriMapa.com offers, at its own discretion, a full or partial refund within 7 business days starting from the moment when the member makes the payment. In this case, TriMapa.com has the right to ask the member to meet all the requirements of our Refund Policy and also has the right to NOT offer the refund if TriMapa.com sees reasonable.

    Please contact us if you need further information.

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